Payments & Subscription Policy
Last updated: 2026-10-31 · BHP Production / VIZRO STUDIO
Prices and offers
Subscription prices are displayed in Indian Rupees unless expressly stated otherwise. A genuine offer can show the ordinary plan price struck through and a lower payable price. Applicable GST is shown in addition to the plan price where enabled; review the final checkout total before authorising payment. Do not assume a published registration number means every transaction has the same tax treatment.
Payment and activation
Payments use the configured payment provider. Access is activated after the server confirms an eligible captured payment for the correct order, currency and amount. A payment-success screenshot is not a substitute for server confirmation. If the bank has debited your account but access has not activated, retain the transaction reference and contact support@vizro.in · 9577781416. Avoid paying again until the first transaction's status is understood.
Trial and validity
The default trial is 30 days of the paid plan assigned by the platform administrator, unless a different period is expressly assigned. It is not a permanent free plan. Trial statements show the normal plan price, any discount and the trial waiver, with a final amount of ₹0. No card is required merely to receive a trial unless a separate clearly disclosed arrangement says otherwise.
Each plan has its own validity and usage limits. Same-plan renewal can extend existing active access; a plan change follows its stated access period. When a lower allowance applies, the Channel Admin may need to select the permitted templates and staff. Inactive items are not automatically deleted by that selection.
Bills, reminders and renewal
Captured paid transactions create billing records using the pricing and business details applicable to that transaction. Provide accurate buyer details and GST information before payment. Trial statements are not GST tax invoices. Billing documents may be emailed to the account contact; delivery depends on the configured email service. Renewal reminders can begin 5 days before expiry and continue daily until renewal, but a missing reminder does not extend the access period.
A renewal is not an automatic recurring bank debit unless the customer separately authorises a disclosed mandate. Review the Cancellation & Refund Policy for payment disputes or cancellation requests. Contact support@vizro.in · 9577781416 about an incorrect bill; do not alter an issued invoice yourself.